OWNER OF THE E-SHOP SMALLWALLSTUDIO.COM IS ROSLIIN OÜ (REGISTRY CODE 10967699),
ADDRESS KARUSSELLI 40 PÄRNU 80015 ESTONIA
TELEPHONE NO. +3725148087, E-MAIL INFO@ROSLIIN.EE
GOODS SOLD IN THE E-SHOP SMALLWALLSTUDIO.COM: FABRIC WALL STICKERS, POSTERS, PRINT ON CANVAS, OTHER WALL DECORATIONS.
Conclusion of agreement, price and terms of payment
E-shop smallwallstudio.com requires no customer account or user ID.
For purchasing you shall send your request by selecting suitable goods and pressing the key „Add to Cart“ at the web page. Then enter the data about purchaser and delivery. After this you shall confirm the ordering conditions and pay for the goods through the Payment Centre or with prepayment invoice.
Purchase sum shall be paid in full extent after the receipt of order confirmation and invoice. Agreement will take force from the receipt of the due sum specified on the order confirmation to the settlement account of Rosliin OÜ.
In the e-shop SMALLWALLSTUDIO.COM it is possible to pay with prepayment invoice or through the Payment Centre.
Prices of goods sold in the e-shop SMALLWALLSTUDIO.COM are indicated beside relevant products. Delivery fee will be added to the price.
Information of the goods is provided immediately beside the goods in the e-shop.
Goods are generally delivered in 3-5 days, but in exceptional cases
is entitled to deliver the goods in up to 30 calendar days.
If ordered goods cannot be delivered due to running out of stock, SMALLWALLSTUDIO.COM will inform you of the fact and return the paid sum (incl delivery costs) immediately, but not later than in 14 days from the receipt of notice.
All orders are shipped via Omniva, Itella Smartpost or DHL.
Domestic orders are shipped via Smarpost or Omniva parcel service.
European orders are shipped in a secure envelope or cartong tube via Omniva mail service with tracking and delivery confirmation.
Non-EU orders are shipped in a secure envelope or carton tube via Omniva mail service with tracking and delivery confirmation. Additional import, customs, and sales taxes may be added separately in accordance with your state or country's specific requirements.
Choose how you wish to pay for your SMALLWALLSTUDIO purchases: by credit card or by bank transfer. You can choose the payment method that suits you best at the checkout. The payment currency is EUR.
SMALLWALLSTUDIO.COM may make seosanal discounts or special offers. Discount CODE, the scope of discount and period of validity will be announced on our website and our social media pages (Facebook and Instagram).
SMALLWALLSTUDIO.COM may give personal discount CODE, then the code, the scope of discount and period of validity will be notified to the person personally.
The discount CODE must be entered after final stage of check out. It means, that after Entering Shipping Info click to the button: "Review order" - there will be shown the place where to enter the code. The discount CODE must be entered exactly as it is pronounced (note the uppercase and lowercase letters). After enering the CODE, click to "Apply" button, the new amount will be calculated automatically.
Now you can complete your order and choose the method of payment.
Right of withdrawal
You are entitled to withdraw from the agreement concluded in the e-shop SMALLWALLSTUDIO.COM in 14 days. In 14 days from the receipt of goods you can revise the goods and decide, if it is suitable for you.
Withdrawal from the agreement is possible with return of the goods with relevant application or via e-mail and phone.
Please remember that you shall pay any costs related to withdrawal (e.g. postal charges).
If you submit withdrawal application via e-mail, SMALLWALLSTUDIO.COM will send you an e-mail confirming receipt of the application.
In order to use the right of withdrawal, you shall open the product package carefully without damaging it.
If you want to return the goods in 14 days, you may try and study goods only in the same way as allowed in a regular store. Your liability will arise, if you have used an item in any other way than necessary for becoming convinced in the nature, properties and functioning of the item.
SMALLWALLSTUDIO.COM will return money in 14 days from the receipt of the returned goods by SMALLWALLSTUDIO.COM
You are entitled to submit a claim to SMALLWALLSTUDIO.COM, if the goods purchased from the e-shop have a shortage or defect that existed already at the moment of transfer of the product. You shall inform SMALLWALLSTUDIO.COM
of any detected defect not later than in two months.
SMALLWALLSTUDIO.COM will answer your claim submitted in writing or in the form enabling written reproduction in 15 days via e-mail.
If an item purchased from the e-shop is defective, SMALLWALLSTUDIO.COM will repair or replace the item. If the item cannot be repaired or replaced, SMALLWALLSTUDIO.COM will return the purchase sum and postal charge and apologize.
Solution of disputes between purchaser and SMALLWALLSTUDIO.COM
If you are not satisfied with the behaviour of SMALLWALLSTUDIO.COM, we inform you that you can contact the Consumer Disputes Committee of the Consumer Protection Board, if the value of a product purchased from the e-shop SMALLWALLSTUDIO.COM is at least 20 euros. Revision of a dispute in the committee is free of charge. Disputes arising from an agreement between Small Wall Studio and customer, which can not be solved by mutual agreement, will be submitted exclusively to the competent court in Estonia.
E-shop SMALLWALLSTUDIO.COM does not collect or process your personal data. To deliver orders, we submit your address and phone number to courier service companies specified on our web page.
SMALLWALLSTUDIO.COM is not liable if and when she can not be fulfilled due to force majeure.
Force majeure means any strange reason, and any circumstance, which she can not reasonably be held responsible for her. Delay or failure by our suppliers, transport problems, strikes, government measures, supply delay, negligence by suppliers and / or manufacturers of SMALLWALLSTUDIO.COM . As well as from individuals, disease, defects in appliance or shipment tools count explicitly as force majeure.
SMALLWALLSTUDIO.COM reserves the right, in case of force majeure, to suspend the right to its obligations and is also entitled to terminate the contract in whole or in part, or to claim that the content of the agreement is amended so as execution remains possible. Under no circumstances SMALLWALLSTUDIO.COM is obliged to pay any penalty or damages.
SMALLWALLSTUDIO.COM is in no way responsible for misunderstandings, damages, delays or clear orders and messages resulting from the use of internet or any other means of communication between the customer and Small Wall Studio or between SMALLWALLSTUDIO.COM and others, as it relates to the relationship between the customer and SALLWALLSTUDIO.COM.
Intellectual and industrial property
The customer must respect all intellectual and industrial property rights that respect the whole and products delivered by SMALLWALLSTUDIO.COM.
SMALLWALLSTUDIO.COM does not guarantee that will be delivered to the customer do not infringe any intellectual and / or industrial property rights of third parties and accepts no liability in case of any third parties based on the fact that an infringement case delivered by SMALLWALLSTUDIO.COM upon any rights of a third party.
Our company name is Rosliin OÜ and our e-shop name is www.smallwallstudio.com later referred as “e-shop”, “our” or “we”.
The policy covers information we collect when you visit and interact with our website www.smallwallstudio.com and when you make a purchase on our e-shop.
When visiting our e-shop, we collect basic analytical information about how you use our site.
We also process your personal data if you chose to provide us with it by taking an action. By action we mean completing forms to contact us directly, subscribing to our mailing list to receive our newsletter or sending us an email.
When you place an order on our e-shop, we collect personal data to be able to deliver the products you have purchased. We collect and process data like your name, email address, physical address, telephone number, products bought, date and time of purchase. The purpose is to deliver the products to you and to fulfill our contract with you. We store your personal data in accordance with the General Data Protection Regulation (GDPR) and other data-related legislation.
We use third party services to ensure you the best experience and to keep improving our e-shop. We keep track of our visitors with Google Analytics but we anonymize the data before storage and processing begins.
Our e-shop uses social plugins from social networks. If you click on one of the buttons, a new window of your browser opens, and the page of the respective social network is opened. On that site, you can login, press like or share button etc. When clicking on plugin links or other links on our e-shop, the collection of personal data is outside of our control. The policy of the other website will apply for the personal data obtained from you on that website.
We use safeguards to preserve the integrity and security of your personal data. When you place orders, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. We will inform you of any breach of the security, confidentiality, or integrity of stored personal data as required by law.
You have an absolute right to object to the processing of your personal data for direct marketing. You also have the right to recall your prior given consent. You have the right to request access and further information concerning the processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data.